Initiating business deals – the Austrian way
The Austrians are generally considered to be “gemütlicher” (easygoing, less hurried) than their German-speaking neighbors. This is a characteristic which also affects business life. Austrian business partners are less “deal focused” than their American or German counterparts, and more interested in building up a relationship based on trust. In a restaurant, business people one talk about business when having dessert. Before one engages in small talk about the weather, culture and sports. Too blunt criticism of Austria is not appreciated very much.
Criticism – but not too direct
Austrians are rather discrete also when voicing criticism themselves. Negative topics are not always addressed directly. Here one should learn to read between the lines and to recognize a “no” or “yes” even if it is not stated openly. An overly direct, outright expression of opinion can be perceived as being tactless.
People in Austria attach great importance to being on time, and correctly greeting one another. Official titles are taken seriously, and are also used. All titles and positions usually appear on business cards.
For more tips also check:
- Weekly Tip 10: Successfully Networking in Austria
- Weekly Tip 9: Labor laws - Notice period
- Weekly Tip 8: Labor laws - Severance pay
- Weekly Tip 7: Commercial law in Austria
- Wekly Tip 6: Registering your car in Austria
- Weekly Tip 5: Consultants must know both sides
- Weekly Tip 4: Statutory manager - a must in Austria
- Weekly Tip 3: Negotiating salaries
- Weekly Tip 2: Comprehensive market overview
- Weekly Tip 1: Focus on strategy first